(Hybrid) Outlet Staff

Sentosa Insurance · 📍 Balikpapan · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 6.000.000 – Rp 9.000.000 per month

Sentosa Insurance is seeking a dedicated and customer-focused Outlet Staff to join our team in Balikpapan. This is a hybrid position, offering the best of both worlds: the flexibility of working from home and the engagement of being part of a dynamic team.

As an Outlet Staff, you will be the face of our company, providing excellent customer service and ensuring a smooth and enjoyable experience for our clients. Your role will be crucial in maintaining our company's reputation and driving customer satisfaction.

If you are passionate about customer service, have excellent communication skills, and are eager to contribute to a growing company, we invite you to apply for this exciting opportunity.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

  • Provide excellent customer service and support to clients.
  • Handle customer inquiries and complaints professionally and efficiently.
  • Assist in the processing of insurance policies and claims.
  • Maintain accurate and up-to-date records of customer interactions and transactions.
  • Promote our products and services to potential clients.
  • Collaborate with the team to achieve sales targets and company goals.
  • Ensure compliance with company policies and procedures.
  • Participate in team meetings and training sessions to enhance skills and knowledge.

    • 🎓 Kualifikasi & Syarat

    Kualifikasi:

  • Minimum of 2 years of experience in a customer service or sales role, preferably in the insurance industry.
  • Strong communication and interpersonal skills.
  • Good knowledge of Microsoft Office, especially Excel and Word.
  • Ability to work well under pressure and meet deadlines.
  • Familiarity with insurance products and services is a plus.
  • Proactive and initiative-taking attitude.
  • Bachelor's degree in Business Administration, Marketing, or a related field is preferred.
  • Fluency in Indonesian and English is required.

    • 🛠️ Keahlian

    <li>Customer Service</li><li>Sales</li><li>Communication</li><li>Microsoft Office</li><li>Insurance Knowledge</li><li>Problem-Solving</li><li>Teamwork</li><li>Time Management</li>
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